It’s cybersecurity awareness month and ransomware attacks are soaring, so here are some tips to keep your financial information safe.

Across the globe, scammers are pretending to be bank employees with fraudulent emails, texts and calls trying to convince you to share personal and account details. According to the Federal Trade Commission, in 2020, 2.2 million reports about fraud were received with consumers losing nearly $3.3 billion. 

The American Banking Association is promoting the “Banks Never Ask That” campaign to help raise awareness and educate consumers on how to identify and avoid these types of scams. The best cyber defense is good cybersecurity awareness. This is an excellent reminder that people are the first line of defense against phishing and ransomware attacks. Everyone can do their part to build a defense against hackers looking to steal financial information.

Red Flags

A bank will NEVER send an email or text message that asks you for account information, to call them or to click on a link to avoid any account issues. If you receive an incoming call/email/text message from someone claiming to be your bank, hang up and call the bank directly. ** You may be asked to verify confidential information if you call your bank, but never the other way around.

Things A Bank Will Never Ask ** (via text, email or incoming phone call)

  • Account information
  • Username or password
  • SSN
  • Your PIN
  • Birthdate
  • Address
  • Click on a link in an email
  • Fill out a form
  • Download an attachment
  • Call them at a different number

Tips for avoiding scammers

Beware of Links. Banks will never send you a text or email to click a link. If you receive this type of message, don’t respond – just delete it and call your bank to confirm they didn’t send it.

Beware of Scare Tactics. Some scams use fear-inducing language to pressure or even threaten you into sharing private information, but don’t respond! Instead, call your bank directly to see if it’s a legitimate request or scam.

Protect your Confidential Information. Your bank will never ask for your account number, social security number, name, address or password in an email or text message. They will only ask you to provide this information to verify your identity when you call them directly.

Watch for Misspelled Words. It’s very common to find typos in a fraudulent text or email. If you find one in the message, you know it’s a scam.

Don’t reuse passwords. Once one account is hacked it can be easy for a criminal to access your other accounts. You should also implement MFA (multi-factor authentication).

Contact ACE IT Solutions at 646.558.5575 or if you are concerned about the security of your organization. ACE IT Solutions offers a comprehensive suite of customizable cybersecurity services to meet your organization’s specific risk profile and compliance needs so you can be better prepared to deal with breaches

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