General Information
646.558.5575 or 855.445.8170

New Customer Information
646.558.5575 or 855.445.8170

Help Desk Support: Unlimited

You must be a registered ACE IT Solutions client in order to receive technical assistance.

To become a client please contact our sales team.

Clients who currently subscribe to our Managed Services
or our unlimited 24×7 Help Desk Support package. Click

Help Desk Support: Non-Unlimited

Technical support is available during normal business hours (Monday through Friday, 8:30 am – 5:00 pm).

Please call 646.558.5575 or email We will make every effort to identify and remediate issues on an as-needed, pay-per-use basis. Support calls and email received after business hours will be returned during normal business hours.


New Jersey

ACE IT Solutions
619 River Drive
Suite 230
Elmwood Park, NJ 07407
Phone: 646.558.5575
Fax: 646.998.8013

New York City

ACE IT Solutions
515 Madison Avenue, 6th Floor
New York, NY 10022
Phone: 646.558.5575
Fax: 646.998.8013


ACE IT Solutions
1645 Vine Street
Suite 1002
Los Angeles, CA 90028
Phone: 855.445.8170
Fax: 646.998.8013


ACE IT Solutions
18851 NE 29th Ave
Suite 700
Aventura, FL 33180
Phone: 855.445.8170
Fax: 646.998.8013


Omega Systems
1121 Synder Road
Reading, PA 19609
Phone: 610.678.7002
Fax: 610.678.2521