Human error is a common cause of data loss. It is estimated that as must as 90% of data beaches are due to human error. The errors aren’t always intentional, sometime accidents happen (actually, they happen a lot).

Cloud-based SaaS (software as a service) applications, like Microsoft 365 and G Suite, feature auto-save and reduce the impact of human error leading to data loss. According to Datto, by 2022, 70% of businesses will run entirely on SaaS. Businesses that run entirely in the cloud use an average of 32 SaaS applications.

Why Does Shared Responsibility Matter?

User error is still a common problem, even for businesses using SaaS applications – which means a changing role for IT management. While cloud service providers like Microsoft are responsible for the security of the cloud itself, businesses must maintain their own network and data security.

Many organizations mistakenly believe that Microsoft 365 data is automatically protected. But, that’s only partially true. Microsoft does ensure that it won’t lose your data, but it does not make any guarantees about restoring data if you do. SaaS vendors like Microsoft promote a “shared responsibility” model. They are clear in recommending providers and end-users pursue third-party solutions to ensure they meet data protection, business continuity, compliance, and security requirements beyond Microsoft 365’s limited native recovery capabilities.

Pay attention to this notice from Microsoft: “We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”

  • SaaS providers must maintain backups at various geolocations to ensure global availability and protect against natural disasters.
  • Businesses must act to protect data loss events – guarding against malware, hardware failures, and human error.

What is the Solution?

By 2022, 70% of businesses will suffer an unrecoverable data loss or ransomware affecting SaaS applications. Businesses must have some form of cloud to cloud backup in place.

ACE IT Solutions partners with Datto Backupify, to maximize protection against permanent data loss, minimize downtime and quickly recover data after user errors, ransomware attacks.

  • Automated, continuous backup with flexible restore options
  • Easy to implement and integrate with Microsoft 365 and Google Workspace
  • Streamlined client on-boarding and simple licensing for data protection in minutes
  • Fast & effortless data restore

If you use cloud SaaS applications, you need to have SaaS backup in place. Contact ACE IT Solutions at 646.558.5575 or for more details on how to prevent data loss and ransomware.

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