ACE IT Solutions is proud to announce they are now offering Enterprise Elite Services to clients with with a large IT footprint or a sophisticated technology infrastructure. This comprehensive suite of 24×7 database monitoring, maintenance and administration services was developed specifically for enterprise clients running mission-critical databases on Microsoft SQL Server, Oracle Database environments and SAP technologies.
ACE IT Solutions’ Enterprise Elite service uses standard operating procedures to maintain database performance and reliability while adding on-going reporting on our clients’ servers and network infrastructure. ACE IT Solutions uses industry standard monitoring to perform regular health checks ensuring the the integrity, availability and performance of Microsoft SQL Server, Oracle Database environments and SAP technologies, as well as assessing our clients’ databases for hardware errors.
This complete suite of remote infrastructure and desktop managed services was developed to meet a need for around-the-clock database monitoring and support to ensure maximum uptime for mid-size and large businesses with 100-250 end client devices.
“Our Enterprise Elite solution employs best practices to ensure zero outages and maintain business continuity for our enterprise clients using complex technologies,” says Warren Finkel Managing Partner of ACE IT Solutions. “We understand that our clients’ technology infrastructures are the backbone of their businesses and they cannot afford downtime.”
This always-on service provides troubleshooting and full remediation, vendor/hardware coordination and backup verification. Preventive maintenance is done during non-peak hours to eliminate disruptions to normal business operations. Detailed reports are generated on all activity performed so clients can be assured that their technology infrastructure is running at peak performance at all times.
To reduce the risk of system failure or outages, ACE IT Solutions Enterprise Elite service includes Windows patch management for operating systems, as well as proactive Antivirus definition updates, Active Directory and Exchange health checks.
ACE IT Solutions Enterprise Elite services are performed 24×7, 365 days a year by experienced, certified technicians, who use enterprise-class technologies and follow proven ITIL processes to ensure continuous uptime for servers, infrastructure applications, custom applications, database, storage, network devices and desktops.
“ACE IT Solutions is fully committed to our clients’ success and our Enterprise Elite solution is one more way we can execute mission-critical services and deliver value,” Finkel says.
Contact ACE IT Solutions at 908-704-0400 for more details on this enterprise database solution.