About ACE IT Solutions

Founded in 2009, ACE IT Solutions is committed to providing the highest-caliber client care, customized advice, reliable long-term solutions, system security, and 24×7 support services to small and mid-size companies. We consistently strive to meet and exceed our clients’ expectations by maintaining the highest standards of excellence in the services we provide. We pride ourselves in our ability to work together with our clients to drive business performance as IT partners to deliver the very best consulting, technology, and outsourcing services. Our cutting-edge, full-service IT outsourcing solutions and comprehensive technology services include relocation advisory services, network integration, technology assessments, 24-hour help-desk service and support, remote access, data protection, server installation and support, full network support and maintenance, corporate email and web-hosting services, SPAM/virus filtering, and network security monitoring. In addition, we provide high-end advisory services such as security audits and penetration testing, disaster recovery and business continuity planning, and business consulting. By combining service excellence with business technology and industry expertise, ACE IT Solutions helps our clients meet their business goals and provides peace of mind.

“We are all really impressed with the quality of staff you’ve had assisting us, and are very appreciative for the effort and attention. We look forward to a long working relationship.”

– Jonathan Goldberg, National Recovery Associates, Inc.

Awards For Excellence

Channele2e Top 100 Vertical Msps 2020 Button

Partners

Warren Finkel

Managing Partner

Warren Finkel is one of the founders and managing partner of ACE IT Solutions. With a strong background in Business, Finance, Operations and Technology, Warren brings decades of experience to the firm. Warren’s responsibilities include business development, sales, marketing, finance and building strategic vendor relationships. Warren is instrumental in designing the company’s strategy, vision and direction from planning, business development to revenue management.

Warren was a member of the Forbes Technology Council. Forbes Technology Council is an invitation-only organization for senior-level technology executives. Members are selected for the Council based on their depth and diversity of experience, then invited to share their insights. Warren is also on a very select list of advisory panels for technology and security companies.

Warren has spoken on many security and technology panels and hosted many webinars on thought leadership. Through his vision, innovation, and involvement in the framing of ACE IT Solutions, Warren is committed to creating an unparalleled client experience and providing best in class solutions tailored to the clients ACE IT Solutions serves.

David Erman

Partner

David Erman is an ACE IT Solutions partner and has over 22 years of experience in the office equipment and automation field. David was one of the two founding partners of ACE Copy Systems and is responsible for sales, marketing and vendor relationships of the successful office equipment dealer. Dave’s business expertise built ACE Copy Systems into a premier dealer for both Konica Minolta and Panasonic. David’s decades of sales and business development expertise brings strong leadership to the ACE companies.

Norm Steiner

Technical Partner

Norm Steiner is one of the Partners at ACE IT Solutions and has over 30 years of experience in the IT industry. He is responsible for leading all technical departments at ACE IT Solutions including Network Operations, Help Desk Services, Project Teams and Field Support. He has personally implemented several hundred installations for a wide variety of industries, including financial, manufacturing, medical and healthcare, insurance, distribution and accounting firms. Norm is a detail-oriented leader who is always looking for creative ways to reduce costs and increase productivity, maximizing the ROI for many of ACE IT Solutions’ clients.

Tom Murray

Partner

Tom is a partner at ACE IT Solutions and has been in the office equipment business for over 25 years. Tom has a deep understanding of the industry and the type of service it takes to run a successful business. As a founding partner of ACE Copy Systems, Tom was responsible for equipment sales and service. As the company expanded, Tom took on the technical side of the company as well management of the business’ financials.

Leadership & Management

Paul Forlini

DIRECTOR OF SERVICE DELIVERY & CULTURE OFFICER

Robin Mazzolla

ACCOUNTING MANAGER & HUMAN RESOURCES COORDINATOR

Kelly Bruce

SALES OPERATIONS MANAGER

Joshua Winkler

vCIO, CUSTOMER SUCCESS & CORPORATE STRATEGY

Richard Sosa

vCIO & AZURE CHAMPION

Don Previti

GLOBAL DIRECTOR BUSINESS DEVELOPMENT

Jonathan Seidman

SERVICE DELIVERY MANAGER

Shona Elliott

CHIEF PEOPLE OFFICER, STRATEGY & PERFORMANCE

Adam Kramer

TECHNICAL PROJECT MANAGER

Our Staff

Chris Marrero

NOC / CENTRALIZED SERVICES ENGINEER

Brian Christmas

ESCALATIONS ENGINEER

Joseph Agresta

ESCALATIONS ENGINEER

Engels Perez

SENIOR NETWORK ENGINEER

Steve Dechert

LEAD SERVICE COORDINATOR

Lauren Dwyer

SALES OPERATIONS COORDINATOR

Chris Fitzgerald

HELPDESK TEAM LEAD

Asim Qureshy

HELPDESK TEAM LEAD

Gary Ford

SOLUTIONS ARCHITECT & PRODUCT STRATEGIST

Jason Gomez

SENIOR PROJECT ENGINEER

Daniel Lee

SENIOR ENGINEER

Mike Hendershott

PROJECT ENGINEER

Nelson Belliard

SYSTEMS ENGINEER LV2

Dustin Oudine

SYSTEMS ENGINEER LV2

Wellsan Abellard

SYSTEM ENGINEER LV2

Leon Simpson

SYSTEMS ENGINEER LV2

Julissa Ortiz

CLIENT CARE MANAGER & QUALITY ASSURANCE

Johnathan Phipps

Field Systems Engineer

Bob Beinish

Risk Management Advisor

Justin Wright

SENIOR SECURITY ANALYST

Lonnie Koteen

Sales Operations
Coordinator

Noah Tatum

AUTOMATION ENGINEER

Carissa Nastasi

PROJECT COORDINATOR

Sarah Devine

OFFICE COORDINATOR

Thomas Ruppert

SYSTEMS ENGINEER- HELPDESK

Foiaz Ahmed

SYSTEMS ENGINEER- HELPDESK

Intaz Ali

SYSTEMS ENGINEER - HELP DESK

Debra Crusco

JUNIOR SERVICE COORDINATOR

Peter Belanger

BUSINESS DEVELOPMENT

Dena Rissman

MARKETING COMMUNICATIONS DIRECTOR

Who We Serve

"Thanks to your team's quick response and recommendations we were able to quickly get services back online which is critical to our operations. The NOC kept us informed every step of the way. This is the standard we would expect for a value added vendor we plan to partner with in the long term."

R. Ponzo

CTO, Allen Health Care Services

"IN THE HIGHLY COMPETITIVE HEDGE FUND SPACE, timing is crucial, and survival often depends on information flow and technology. ACE IT Solutions' experts take the time to understand our specific needs and deliver the right IT solutions for our firm, even in highly demanding circumstances- and sometimes on the spot. Their client service team has always delivered exceptional service and is committed to rapid response. They provide great value in assuring that we do not have to worry about maintaining operations in the event of a disruptive event. This sense of security is further reinforced through their team of experts who ensure that all our systems are working properly around the clock, which is absolutely essential in this competitive industry. We’ve been able to leverage their dependability as a value-add for our institutional client base, which in turn has allowed us to grow and attract even larger valuable clients."

David Stephen Martin

Founder and Managing Member, Martin Fund Management

"We would be completely behind schedule of it weren't for ACE IT Solutions and your staff's willingness to help out. As our New York presence grows, I feel very confident we have the right vendors in place to assist us."