ACE IT Solutions is committed to providing the highest-caliber customer service, customized advice, reliable long-term solutions, cybersecurity, and 24×7 support services to small and mid-size companies across various industries. We consistently strive to meet and exceed our clients’ expectations by maintaining the highest standards of excellence in the services we provide. We pride ourselves in our ability to work together with our clients as IT partners to deliver comprehensive consulting, technology, and outsourcing services.
Our cutting-edge, full-service IT outsourcing solutions and comprehensive technology services include relocation advisory services, network integration, technology assessments, 24-hour help-desk service and support, remote access, data protection, cyber risk management, server installation and support, full network support and maintenance, corporate email and web-hosting services, SPAM/virus filtering, database management, and network security monitoring. In addition, we provide high-end advisory services such as security audits and penetration testing, disaster recovery and business continuity planning, and business consulting.
The ACE Leadership Team brings decades of business and technology expertise to its clients. We believe that leveraging technology is key to growing a business. You can trust our team of industry experts to deliver technical guidance that allows your business to remain competitive in today’s fast-paced, ever-changing technology environment.
By combining service excellence with business technology and industry expertise, ACE IT Solutions provides value to our clients and helps them meet their business goals.
“We are all really impressed with the quality of staff you’ve had assisting us, and are very appreciative for the effort and attention. We look forward to a long working relationship.”
– Jonathan Goldberg, National Recovery Associates, Inc.
Awards For Excellence
Partners
Warren Finkel
Managing Partner
Warren Finkel is one of the founders and managing partner of ACE IT Solutions. With a strong background in Business, Finance, Operations and Technology, Warren brings decades of experience to the firm. Warren’s responsibilities include business development, sales, marketing, finance and building strategic vendor relationships. Warren is instrumental in designing the company’s strategy, vision and direction from planning, business development to revenue management.
Warren was a member of the Forbes Technology Council. Forbes Technology Council is an invitation-only organization for senior-level technology executives. Members are selected for the Council based on their depth and diversity of experience, then invited to share their insights. Warren is also on a very select list of advisory panels for technology and security companies.
Warren has spoken on many security and technology panels and hosted many webinars on thought leadership. Through his vision, innovation, and involvement in the framing of ACE IT Solutions, Warren is committed to creating an unparalleled client experience and providing best in class solutions tailored to the clients ACE IT Solutions serves.
Norm Steiner
Technical Partner
Norm Steiner is one of the Partners at ACE IT Solutions and has over 30 years of experience in the IT industry. He is responsible for leading all technical departments at ACE IT Solutions including Network Operations, Help Desk Services, Project Teams and Field Support. He has personally implemented several hundred installations for a wide variety of industries, including financial, manufacturing, medical and healthcare, insurance, distribution and accounting firms. Norm is a detail-oriented leader who is always looking for creative ways to reduce costs and increase productivity, maximizing the ROI for many of ACE IT Solutions’ clients.
Tom Murray
Partner
David Erman
Partner
David Erman is an ACE IT Solutions partner and has over 22 years of experience in the office equipment and automation field. David was one of the two founding partners of ACE Copy Systems and is responsible for sales, marketing and vendor relationships of the successful office equipment dealer. Dave’s business expertise built ACE Copy Systems into a premier dealer for both Konica Minolta and Panasonic. David’s decades of sales and business development expertise brings strong leadership to the ACE companies.
Leadership & Management
Paul Forlini
DIRECTOR OF SERVICE DELIVERY & CULTURE OFFICER
Robin Mazzolla
ACCOUNTING MANAGER & HUMAN RESOURCES COORDINATOR
Kelly Bruce
SALES OPERATIONS MANAGER
Joshua Winkler
vCIO, CUSTOMER SUCCESS & CORPORATE STRATEGY
Richard Sosa
vCIO & AZURE CHAMPION
Don Previti
GLOBAL DIRECTOR BUSINESS DEVELOPMENT
Jonathan Seidman
SERVICE DELIVERY MANAGER
Shona Elliott
CHIEF PEOPLE OFFICER, STRATEGY & PERFORMANCE
Adam Kramer
TECHNICAL PROJECT MANAGER
Our Team
Chris Marrero
NOC / CENTRALIZED SERVICES ENGINEER
Brian Christmas
ESCALATIONS ENGINEER
Joseph Agresta
ESCALATIONS ENGINEER
Engels Perez
SENIOR NETWORK ENGINEER
Steve Dechert
LEAD SERVICE COORDINATOR
Lauren Dwyer
SALES OPERATIONS COORDINATOR
Chris Fitzgerald
HELPDESK TEAM LEAD
Asim Qureshy
HELPDESK TEAM LEAD
Gary Ford
SOLUTIONS ARCHITECT & PRODUCT STRATEGIST
Daniel Lee
SENIOR ENGINEER
Mike Hendershott
PROJECT ENGINEER
Nelson Belliard
SYSTEMS ENGINEER LV2
Dustin Oudine
SYSTEMS ENGINEER LV2
Wellsan Abellard
SYSTEM ENGINEER LV2
Leon Simpson
SYSTEMS ENGINEER LV2
Julissa Ortiz
CLIENT CARE MANAGER & QUALITY ASSURANCE
Johnathan Phipps
Field Systems Engineer
Bob Beinish
Risk Management Advisor
Justin Wright
SENIOR SECURITY ANALYST
Lonnie Koteen
Sales Operations
Coordinator
Noah Tatum
AUTOMATION ENGINEER
Carissa Nastasi
PROJECT COORDINATOR
Sarah Devine
OFFICE COORDINATOR
Thomas Ruppert
SYSTEMS ENGINEER- HELPDESK
Foiaz Ahmed
SYSTEMS ENGINEER- HELPDESK
Intaz Ali
SYSTEMS ENGINEER - HELP DESK
Debra Crusco
JUNIOR SERVICE COORDINATOR
Peter Belanger
BUSINESS DEVELOPMENT
Dena Rissman
MARKETING COMMUNICATIONS DIRECTOR
Derrica Williams
Service Coordinator
Scott Ruggiero
vCIO
Who We Serve
