When your business closes for the day, your technology keeps working. It is not always practical to have an employee on staff for after-hours incidents. Outsourcing offers a solution to this problem — it is their job to monitor your technology 24×7 and the most reliable IT providers offer after-hours help desk assistance in the case of an late-night emergency.
Benefit from expanded knowledge base
Having an IT professional from an outside source brings a wealth of knowledge from many different backgrounds. The best IT firms possess highly-specialized knowledge and stay on top of ever-changing technology. They bring all their experience with them at no extra cost.
Improve company focus
Outsourcing IT to technology experts allows a company focus on its core business, freeing the company to focus its resources on meeting its customers’ needs and growing the business.
Resources not available internally
Companies outsource because they do not have access to the required technology resources within their organization. Outsourcing is a practical alternative to building the needed technology from the ground up. New organizations and companies expanding into a new market or new technology should consider the benefits of outsourcing from the very start.
Free resources for other purposes
Outsourcing your technology infrastructure permits an organization to redirect its resources, most often human resources, from non-core activities toward activities which serve the customer. The organization can redirect staff onto greater value-adding activities. People whose energies are currently focused internally can now be focused externally — on the customer.
Markets, competition, government regulations, financial conditions and technologies all change extremely quickly. Keeping up with these changes, is very risky — not to mention costly. Shared investment spreads risk, and significantly reduces the risk assumed by a single company. Outsourcing providers make investments on behalf of many clients, not just one.
Free up capital funds
Outsourcing often reduces the need to invest capital funds in non-core business functions. Instead of acquiring the resources through capital expenditures, non-core functions can be contracted for on an “as-used” operational expense basis. Outsourcing can also improve certain financial measurements of the firm by eliminating the need to show return on equity from capital investments in non core areas.
If you are interested in learning more about the benefits of outsourcing your technology infrastructure, contact ACE IT Solutions today at 646-558-5575. We can provide a technology audit to review your technology needs decide which technology solutions are best for your specific business. ACE IT Solutions specializes in network and communications infrastructure, security, systems, performance, IT managed services. We support customers throughout the technology life cycle with assessments, planning, design, implementation, and support services.