Not all online data backup and recovery services are alike. The remote data backup service that you use to backup your home computer isn’t necessairly appropriate for your business data. So what are the differences between an online data backup designed for personal use and a online data backup and recovery for business use? Turns out, there are big differences.
Quick and efficient Internet back up
Many backup providers cap the data upload speed. This means it takes an exorbitant amount of time to do the initial upload of relatively small amounts of data, and even the subsequent incremental backups can take a long time. Our online data backup solution does not restrict upload speeds.
Every component of this online data backup solution is designed to ensure security.
Multi-tiered monitoring and reporting
Business class backup is managed backup, and that means the we are constantly monitoring the backups and regularly reporting the status to our clients. Our online data backup partner, VaultLogix, employs a four-tiered, escalating reporting system to maximize communication opportunities.
Calls are fielded by experts, not call centers
Our help desk is comprised of knowledgeable, experienced technical support experts and account managers. We do not outsource our services and we’ve structured our response system to maximize client satisfaction.
24×7 emergency restore support
With ACE IT Solutions and VaultLogix you will not have to wait in a long queue or deal with multiple tiers of support until you finally get to talk to someone who can help you.
Advanced backup and restore capabilities
With the complexity of interaction among the bundles of applications most businesses have installed, clients increasingly require both high-end software and the technical expertise to deal with the myriad events that can prevent successful backups and restores.
Whatever the industry regulations, our account management can assist you in ensuring compliance, including:
- Sarbanes-Oxley (SOX)
- Graham-Leach-Bliley (GLB)
- Internal Revenue Service (IRS)
- Payment Card Industry (PCI)
We understand how important it is for clients to return to normal operations as quickly as possible. VaultLogix and ACE IT Solutions’ rapid response works because our teams are in place and trained to ensure a coordinated response in emergencies.
Flexible configurations that can be tailored to each client’s specific requirements
We don’t believe in “one size fits all.” Our objective is to provide the most efficient, cost-effective backup service to our clients.
Multiple restore options, including USB restores and local vault restores
When a client needs a large restore that will not complete over an internet connection fast enough for their business needs. ValultLogix can restore a client’s data to media and ship via any method the client requests.
- Why you need online backup
- What to look for in a business class online backup and data recovery solution
- The benefits of business class online backup, including disaster recovery, security and compliance
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