Questions to Ask Your Managed Services Provider About Cybersecurity

Questions to Ask Your Managed Services Provider About Cybersecurity

Can you trust your Managed Services Provider with your organization’s cybersecurity?

Some businesses are lagging in cybersecurity protection because they cannot find a security professional with up-to-date security skills. The ever-changing nature of the cybersecurity threat landscape makes securing business’ infrastructures a struggle for CIOs. Often, cybersecurity measures are left to the managed services provider to deal with. But how knowledgeable is your MSP about cybersecurity? Do they have the security skills to properly protect your data and your clients’ personal information?

When looking it hire a managed services provider, CIOs should strongly consider a managed services provider with cybersecurity expertise.

Here are key questions to ask your managed services provider about cybersecurity.

Do they take a holistic approach to cyber security?
Security should be incorporated into the overall IT infrastructure, not added on as an afterthought.  Organizations should build business services that are secure by design, meaning that security is intrinsic to their business processes, product development, and daily operations.

What cybersecurity services do they offer?
Cybersecurity involves more than just antivirus and malware protection. In fact, traditional approaches to cybersecurity have proven ineffective. It

Who are their cybersecurity technology partners? And how strong are those partners?
The stronger the partners, the stronger the security. MSPs often partner with other technology vendors to deliver effective cybersecirty expertise and provide depth of services. MSPs that go it alone will have a hard time accessing the cyber intelligence needed to be effective against the latest threats.

How flexible are their cybersecurity solutions?
Cybersecurity is not a one-size-fits all solution. Looks for a MSP that offers a menu of cybersecurity services that can be mixed and matched to meet your business’ specific needs.

Do they have access to/make use of cybersecurity intelligence?
Cyber Security Intelligence provides a high-level view of the major threats trending across businesses worldwide to help security providers understand the current threat landscape and improve their security postures by offering a detailed look at the volume of attacks, which industries are most affected, the most prevalent types of attacks and attackers, and the key factors enabling them.

Do they offer cybersecurity awareness training?
Teaching employees to be aware of an organization’s security requirements can be one of the most effective ways to enhance the company’s overall security posture. Employees are a key link in the security of a business’ technology infrastructure and company data.  Without end-user training on security best practices and policies, it is impossible to secure your information resources or ensure data privacy. The effort to create a security aware culture must include everyone in the company. Additionally, end-user training on security best practices and privacy awareness is essential to any organization’s compliance and risk management initiatives.

ACE IT Solutions’ Security Services, offered in partnership with IBM, provide a simple and cost-effective way to limit potential threats 24×7. Through our partnership with IBM, ACE IT Solutions leverages one of the world’s largest collections of security information to combine advanced analytic capabilities into cloud-based security services that can be mixed and matched according to each business’ specific needs.

IBM monitors, in real time, some of the most complex corporate networks in the world. Their team of highly-skilled security professionals is constantly identifying and analyzing new threats, often before they are even known by the world at large. In fact, IBM maintains the largest single database of known cyber security threats in the world.

When you partner with ACE IT Solutions and IBM for all your security needs, you are accessing the full depth and breadth of IBM’s expertise. We offer the full suite of security services, from the back office to the front office. And the true power of our partnership lies in the integration and coordination of security services across your organization.

Contact ACE IT Solutions at 646.558.5575 for more details.