Enterprise Elite Services

Enterprise Elite Services

ACE IT Solutions’ Enterprise Elite Service is a comprehensive suite of 24×7 database monitoring,
maintenance and administration services developed specifically for enterprise clients running mission-critical
databases on Microsoft SQL Server, Oracle Database environments and SAP technologies.

This solution is ideal for mid-size and enterprise clients with with a large IT footprint or a sophisticated technology infrastructure.

ACE IT Solutions’ Enterprise Elite Service uses standard operating procedures to maintain database performance and reliability and provides on-going reporting on our clients’ servers and network infrastructure.

  • 24×7 industry-standard database monitoring to increase uptime and maintain the integrity and
    availability of mission-critical databases
  • Best practices are used to ensure zero outages and maintain business continuity
  • Includes Windows patch management for operating systems, as well as proactive Antivirus
    definition updates, Active Directory and Exchange health checks to reduce the risk of system
    failure or outages
  • Provides troubleshooting and full remediation, vendor/hardware coordination and backup
    verification
  • Preventive maintenance is done during non-peak hours to eliminate disruptions to normal
    business operations
  • Detailed reports are generated on all activity performed so clients can be assured that their
    technology infrastructure is running at peak performance at all times.

ACE IT Solutions Enterprise Elite services are performed 24×7, 365 days a year by experienced, certified
technicians, who use enterprise-class technologies and follow proven ITIL processes to ensure
continuous uptime for servers, infrastructure applications, custom applications, database, storage,
network devices and desktops.

Contact us for more details or download our Brochure.